Project Correspondence Management Software
In this age of electronic communication, email is the primary method of communication among teams. However, in addition to emails, several paper based correspondences as RFI’s, grievances, notices, site instructions, variation claims, site complaints etc are generated as project proceeds.
In most organizations, such paper based correspondence is tracked using spreadsheet based inward or outward registers. However, there is no way to control or manage email correspondence. tBits Collabwrite steps in here to manage such correspondence.
Collabwrite Correspondence module provides an integrated platform to manage all electronic & paper based correspondence including emails.
Since emails form the bulk of project correspondence, users can simply start a correspondence from their email client & route it via Collabwrite Correspondence Module to the concerned recipients automatically. This doesn't need any manual operation.
If the recipient of emails replies to an email received, the correspondence register gets automatically updated, and Collabwrite keeps a record of the complete conversation. At any point in time, team members can search the correspondence register to find relevant information.
Additionally, correspondence associated with issues, RFI’s etc can be put through the approval workflows for actions. Users also get reminders via emails & SMS about action items assigned to them.
- Automatic filing of emails doesn't need any manual intervention. Also, this rules out any chance of missing correspondence due to human errors.
- Conversation trail [as in GMAIL] allows users to see the complete trail of correspondence at a single place.
- Standardized templates for all outgoing & incoming correspondences.
- Easy retrieval of correspondence via powerful advance search. This also reduces time spent in searching relevant details.
- Provides workflows to process RFI’s, disputes etc received via correspondence to expedite issue resolution.
Suggested Reading